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FAQ

How do I open an account at Lucky Ones?

That's easier than ever. Click on Join Now on the main page of Lucky Ones, fill in the registration form and click 'Sign Up'. You will land at the deposit page immediately, though a welcome letter will also be sent to the e-mail address you entered with a verification link to activate your account.

Can I register multiple accounts using the same personal information?

Creating multiple Player Accounts by a single player can lead to termination of all such accounts. The player shall not provide access to their Player Account or allow using the Website to any third party including but not limited to minors.

What documents do I need to verify my account?

In order to verify a Player`s Account, Casino Management requires documents (ID, payment systems, utility bills еtc) in Latin or Cyrillic alphabet. In the case a player doesn’t have an opportunity to provide documents in the above-mentioned alphabets, the Casino reserves the right to demand video verification where the player shows his/her documents.

What payment methods/currencies can I use to deposit?

The Website offers a variety of payment methods. They include VISA and MasterCard credit and debit cards, as well as various alternative payment methods. Please note that all payments with Paysafe are processed via Dama N.V. You can also contact our Support team to inquire about the most favourable payment methods for your country of residence.

Discover the Beyond

The rising star amongst the online casinos. Lucky Ones is quickly gaining popularity as a one-stop shop entertainment hub in the online casino space. A vast game selection, unlimited payment methods, great promotional offers, and a top VIP program are only a few of the great attributes when playing at Lucky Ones. To top it all up, all of this is from the comfort of your home. That’s right, no need to go through the trouble of dressing up and going to the casino. You can find everything you need with the touch of a button. Our mobile-first approach guarantees a great user experience all at the palm of your hand.

Access our games from anywhere in the world and play any slot you want with the vast game selection we have. Lucky Ones has all the casino game providers and your favourite games all in one place.

It doesn't matter if you are just starting out or you have an experienced gambler. In our online casino you will find everything you want.

When signing up to play with our casino, you will benefit from a 100% welcome offer. We do this as a testament to how much we value our customers. Our bonuses are tailor-made for the players and created by players. Our team all have great product expertise, which is why we know how to serve you the best. The bonus is also there to enhance your experience as a user and boost your balance.

What we hold at heart at Lucky Ones is how we manage the money of our customers, especially deposits and withdrawals. At Lucky Ones, we have made it a point to make this a key pillar in our user experience. Our aim is to become the best online casino in the industry. To achieve this, we are ensuring we are constantly updating payment methods to ensure all your transactions with us are safe and sound!

We have also built great customer support teams in the online casino business. This is because we want you to feel that there is always someone from our team who can lend a hand and answer any questions you may have.

Enter our casino, and just enjoy the experience with our classic table games that are usually linked with playing high stakes. Now with table games, you need to make sure to have the best selection possible. And guess which online casino brings you this experience? With the risk of sounding like a broken record, Lucky Ones does exactly

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